Welcome to Morning Sun Financial Services!
We are the financial management service for your employer. That means we will be responsible for processing your timesheets and handling your paychecks.
As an employee to a participant/consumer receiving self-directed services, you play a vital role in helping this individual achieve independence and live a fuller life. You will not only be providing a valuable service to this person, but also making a contribution to their family and to society as a whole.
What are Self-Directed Services?
The individual you have been hired to work with or their representative has chosen services that are “Self-Directed”. Self-Directed Services puts the person with the disability in control of the care and assistance they need. The individual or their representative chooses who they want to work with them and provide their care, what type of care they want and need, and when they want to receive that care. The individual or their representative hires and manages their own workers, they decide what type of support they want the workers to provide and when they want the support workers to work with them.
New Employee
The first step to become an employee is to complete a New Employee Packet. Your Employer will give this to you and help you to fill it out if you have questions. There will be instructions on how to complete the forms as you go. Your Employer will also have parts of the packet to complete. Your Employer will check the packet to make sure it has been filled out correctly. Your Employer will then return the packet to Morning Sun. Forms that are missing information may cause a delay in the approval for you to begin working. You may not work until Morning Sun has given this approval to you and your Employer.
Timekeeping
Employees must record their hours worked for each shift by utilizing a timesheet. The Employer is responsible for approving all shifts the employee works.
Issues that may affect payroll
- Timesheets that are not completed properly or accurately.
- Timesheets that are missing approval from either you or your employer.
- Timesheets that are received after the due date.
- Timesheets that include unauthorized hours on the time record.
- A Good to Go date had not been issued by the Morning Sun Human Resources Department before you began working.
- Insufficient funding left on the Participant’s waiver allocation.
Employee Paychecks
You have a few choices in how you would like to receive your pay.
If you choose an electronic deposit, your options are to have your payroll deposited directly into your personal bank account or on The rapid! PayCard issued by Mastercard.
If you provide Morning Sun with your email address your earnings statement will be emailed to your personal email account. If you do not provide an email address, your earning statement will be mailed to you via the US mail.
Corrections Involving Payroll
If you feel that there has been a mistake with a payment made to you, please tell your Employer immediately. Your Employer should immediately tell our Payroll Specialist. You may also choose to contact the Morning Sun Payroll Specialist yourself. Morning Sun will work with the Employer or Employee to immediately fix the problem.
If Morning Sun makes a mistake in the payment to you, we will correct that error and send a new payment within one business day.
Customer Service
Our Customer Support team is available between the hours of 8am to 5pm CST, Monday through Friday to assist with questions you may have.For questions on paychecks, taxes, payroll information, or timesheets, please contact our office at 844-450-5444, option 4
Complaints and Grievances
If Employees have a complaint or problem, the first step is to let your Employer know so they can work to fix the issue with you.
If you are not satisfied with their response, please let the Morning Sun Program Administrator know right away.
If you are not satisfied with the Program Administrator’s response, you may also contact any of the following individuals: